Find an answer or contact JASOTO Support

Open the Website area in your JASOTO dashboard and review the domain setup information. Domain connection normally requires DNS records to point your domain to the hosting configuration shown by JASOTO. Do not remove unrelated email records unless you understand their purpose. If your domain already hosts email, preserve the mail DNS records while connecting the website.

Create or sign in to your JASOTO business account, open your business profile, add your business name, category, services, contact details and service area, then complete the profile setup. Your public page can include your services, photos, contact options and directory information. Keep your details accurate so customers can contact the right business.

Open Notification Settings while signed in on the device you want to use. Allow browser notifications when prompted and complete the JASOTO subscription step. Browser permission alone does not always mean the device is subscribed to JASOTO alerts, so use the test notification option where available to confirm the setup.

Some JASOTO AI generation tools use credits because they create media or use paid AI processing. Your dashboard shows the credits available to your account where applicable. Before generating paid-credit content, check the credit cost shown by the tool. Listening to published content or using free areas of JASOTO does not automatically mean a credit is charged.

Use the Forgot password link on the sign-in page and enter the email address used for your JASOTO account. Open the reset email and follow the secure link to choose a new password. If the email does not arrive, check spam or junk folders and confirm you entered the same email used when registering.

Sign in to your business account and open the Business Profile area. Update only information that belongs to your business. Review phone numbers, email addresses, website links, opening information, categories, service areas and images before saving. Changes that require moderation may not appear immediately.

New means JASOTO has received the request. Open means the ticket is being worked on or has new information from you. Pending means JASOTO has replied and may be waiting for more information. Resolved means the issue has been addressed. Closed means the conversation has been completed. Replying to an eligible ticket can move it back into active work.